Customer Product & Promotions Manager

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Customer Product & Promotions Manager is responsible for supporting new business development and revenue growth across Hearst UK’s Beauty Box business.

Beauty Boxes Responsibilities 

• Working with the Head of Product & Promotions to help create the Beauty Box strategy and set business targets across multiple Hearst UK brands. 
• Ensure all Beauty Boxes are delivered on time and to budget, whilst meeting value proposition targets.
• Focus on product and packaging, exploring new design and finishing options through both supplier and competitor research. 
• Build a close working relationship with Editorial and Commercial teams to maximise the value of all Box products, both in terms of development and commercial. 
• Seeking out new and ad-hoc box opportunities, managing specific projects that may come about through (e.g.) new editorial initiatives. 
• Liaising closely with the Customer Operations Executive to ensure all logistics, invoicing and administration relating to Beauty Boxes run smoothly. 
• Undertake market research and competitor analysis across the Beauty Box and broader Subscription Box industry to identify new growth opportunities through in-house development or 3rd party partnership opportunities. 
• Ability to manage multiple projects and priorities with tight timelines while ensuring work accuracy through attention to detail. 
• To be an ambassador of Hearst UK and its values. 
• You may be required to undertake further duties as your skills, qualifications and experience allow and/or as may be assigned to you occasionally.

About you

• Exceptional verbal and written communication skills; strong problem-solver 
• Agile and motivated by developing new partnerships/ relationships. 
• Good negotiator 
• Attention to detail and comfortable working to tight deadlines 
• Fluent in Microsoft Excel and PowerPoint 
• Confidence to work independently but in cross-functional teams 
• Good understanding of numeracy and business analytics 
• Excellent relationship management skills with the ability to seek out mutual opportunities for growth.
• Strong understanding of the brands, customers and market. 
• Excellent project management skills. 
• Analytical mindset with the ability to leverage customer data and insights to drive decision-making and optimise products. 
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. 
• Creative thinking and a passion for developing unique and appealing products. 
• Knowledge of industry trends, competitive landscape, and emerging technologies in rewards.

What We Offer

At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including:

• 25 days’ holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees
• Discounted gym membership
• Healthcare cash plan
• Spend a charity day with your favourite good cause
• Life assurance and pension scheme
• Regular socials and more!
   

There’s more to your story than you imagine. And the next chapter begins right here.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.