Operations and Events Manager (FTC)

ABOUT YOU

You’re an adaptable, hands-on operator with proven end-to-end event delivery across multiple markets, and the judgment to balance big-picture planning with meticulous execution. You bring strong project management skills, clear communication, and calm, organised energy under pressure. You’re confident managing suppliers and budgets, aligning stakeholders across teams, and improving processes to keep operations running smoothly. Comfortable coordinating international activity and juggling shifting priorities, you take ownership, spot risks early, and deliver high-quality events and operational outcomes on time.
 

ABOUT THE ROLE

We are seeking a proactive and versatile Operations and Event Manager to cover maternity leave. This is a key role sitting within the International Marketing Team while also supporting broader business operations. Reporting to the International Marketing Director, and Chief Operating Officer, the position is responsible for devising, planning, and delivering events across multiple markets (recently spanning the UK, Europe, and China), while also ensuring the smooth running of business operations across departments.

The role involves managing a mix of event formats — from fully organised company-led events to sponsored activity such as exhibition stands, conferences, and speaking opportunities. Alongside event delivery, you will lead cross-functional operational projects, ensuring resources, processes, and supplier relationships are optimised. Some international travel will be required.

This is a varied and fast-paced role, ideal for someone with strong project management experience, excellent organisational skills, and the ability to balance both operational oversight and event delivery.
 

Key Role responsibilities

Event Management

• Devise, plan, and deliver international events in collaboration with the marketing team.
• Lead end-to-end event management, including planning, logistics, supplier liaison, delegate management, and on-site coordination.
• Manage a portfolio of events simultaneously, ensuring deadlines, budgets, and quality standards are met.
• Coordinate company participation at sponsored events, including exhibition stands, sponsorship activations, and speaking slots.
• Work with internal stakeholders to align events with wider marketing strategies and business objectives.
• Support event marketing and promotion across digital and offline channels.

Operations Management

• Establish strong relationships across the business to ensure smooth running of day-to-day operations and marketing events Including Sales, Client Services, Customer Success, HR and IT.
• Lead and manage operational projects across departments, delivering them in line with business goals.
• Act as an escalation point for day-to-day office operations within the UK market.
• Provide regular updates and feedback on operational and event projects to senior stakeholders.
• Own and continually audit office supplier relationships and contracts, driving efficiencies and minimising costs.
• Demonstrate strong decision-making aligned to company goals, as well as social and environmental best practices.