Store Manager

We’re looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you’ll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

Contract: Permanent
Hours: Full-time
Hours of Work: 40 Hours per week

As Store Manager, you’ll take ownership of all aspects of store operations—from driving sales and managing budgets to developing your team and building strong community relationships. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values.

Key responsibilities include:
Driving store performance by achieving KPIs and engaging your team in delivering results
Creating and implementing store strategies to ensure high standards of service and satisfaction
Developing and delivering the store business plan with a focus on commercial awareness and growth
Managing stock control, promotions, seasonal events, and merchandising to maximise sales
Recruiting, onboarding, and developing team members who embody our values
Ensuring compliance with health & safety policies and company procedures
Managing budgets, financial controls, and reporting accurately and efficiently

At least 2 years’ proven management experience within a comparable retail role
Proven track record of delivering sales targets and managing budgets
Strong understanding of retail operations, including sales, stock control, and customer service
Skilled in problem-solving and decision-making under pressure
Strong commercial awareness, including analysing sales trends and identifying growth opportunities
Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
Flexible and adaptable, with a commitment to continuous improvement and team development
A natural leader with a customer-first mindset and a passion for delivering outstanding service

📈 Scottish Widows contributory pension – company will match up to 5%
🛍️ Up to 25% colleague discount in store
🚗 Free parking on site
🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚 Excellent training and development opportunities
🪜 Plenty of career progression opportunities
👨‍👩‍👧‍👦 Life Assurance
🗣️ Employee Assistance Programme with Retail Trust
🎁 Comprehensive colleague benefits
🚼 Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.