FE_WIBU-E734
Key Account Manager - Full Time - Hartlepool, United Kingdom
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are a driving force in the UK water sector, supporting utility companies, contractors, and partners through every stage of the asset lifecycle. From capital pump supply to aftermarket services and long-term framework agreements, our solutions help ensure safe, efficient, and sustainable water and wastewater operations. With a growing footprint and long-term investments in technology, digital monitoring, and service excellence, Sulzer Water & Industry is trusted by major utilities to deliver.
As we continue to grow our presence in the UK market, we’re looking for a talented Key Account Manager to help us strengthen existing relationships and develop new business opportunities across the North East. You’ll be responsible for a blend of project-based capital equipment sales (pumps) and aftermarket and service solutions, managing both long-standing framework accounts and identifying fresh opportunities within the sector.
Your main tasks and responsibilities:
- Build and maintain strong relationships with key utility customers and delivery partners across the North East
- Lead the development of strategic account plans aligned with Sulzer’s commercial goals
- Win new business across capital equipment and aftermarket portfolios
- Oversee the full sales cycle – from tendering to negotiation to project handover
- Collaborate with internal teams (engineering, operations, and customer service) to ensure delivery excellence
- Report on pipeline activity, forecasts, and customer insights
To succeed in this role, you will need:
- Proven experience in sales, key account management, or business development in an engineering environment – a strong understanding of capital equipment (ideally pumps), rotating machinery, or industrial services is a distinct advantage
- Background in the UK water industry or related infrastructure sectors is preferred, however willing to consider those with a rotating equipment background looking to ener this space
- Commercial acumen with the ability to manage frameworks and project-based sales
- A self-starter who can manage their own diary and work independently
- Must be based in the North East, with the ability to travel across the region as needed
What We Offer You
- Competitive basic salary
- The option of a company car or allowance – EV options are available
- Annual bonus scheme, based on company and personal performance
- 33 days of annual leave
- Defined pension contribution
- Confidential support through our Employee Assistance Programmes
- Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
- Opportunity to apply for a Costco membership for exclusive offers
- Discounted personal car leasing available for you, your family, and friends
- Long Service Awards to celebrate employee longevity
- Continuous learning and development through Sulzer Learning Pathways
- Recognition as one of the UK’s Top Employers by the Top Employer’s Institute
Do you have a question about the role?
Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com . Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
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