Account Manager Customer & Sales Management
Viking OfficeChadderton, Manchester | Full-time (hybrid) | Monday–Friday
Are you a results-driven, consultative salesperson who thrives on growing existing accounts and hitting ambitious targets? At Viking, you’ll manage a portfolio of around 500 B2B customers, with the opportunity to increase share of wallet, penetrate new product categories, and drive real commercial impact.
With over 40,000 products, you’ll have plenty to talk about — giving you the tools to provide tailored solutions, uncover opportunities, and build long-term customer loyalty. This is a sales-led account management role where performance is recognised and rewarded.
What you’ll do
Own and grow a portfolio of B2B accounts, maximising revenue potential
Drive share of wallet through cross-sell, upsell, and category expansion
Use customer insight and purchasing patterns to prioritise and grow accounts
Conduct regular outbound sales calls and respond to inbound opportunities
Act as a trusted advisor, offering tailored solutions from a broad product range
Implement campaigns with Marketing to achieve sales targets
Hit individual and team KPIs, with results recognised and rewarded
What we’re looking for
Proven experience in a sales-focused, B2B or high-volume contact environment
A commercial, target-driven mindset with a hunger to grow accounts
A consultative selling style, building trust and influencing decision-makers
Confident communication by phone and online
Proactive, solution-oriented, and comfortable owning outcomes
Strong MS Office skills
What you’ll get
Excellent bonus scheme: monthly bonus based on target achievement, with quarterly clawback options and an annual overachievement bonus
25 days holiday plus bank holidays from day one
Family-friendly policies and a strong benefits package including staff discounts, free paid appointment time, award-winning Employee Assistance Programme
Hybrid working options after 12-week probation period
Structured onboarding, sales training, and ongoing coaching