Location: Covering the North of England
About the role:
ASHP Business Development Manager will focus on supporting new and existing installers to purchase and install low carbon heating solutions for residential homeowners.
The role is to identify and build relationships with installers who will install and commission Baxi Air Source Heat Pumps (ASHP’s).
The role will be to support customers in the transition to learning about new technology, to educate them on the need to change and to support them with selection of unfamiliar equipment and system design. Utilizing the Technical back office to support with design and MCS.
The long-term goal is to build a network of loyal Baxi ASHP installers who will be competent and familiar with the Baxi product range. These installers will have the potential to purchase bulk orders of equipment via Baxi merchants to service residential properties of the future.
On a daily basis you'll be responsible for, but not limited to:
- Identify and contact potential opportunities for ASHP Installers using both internal and external databases. Using industry intelligence to introduce and sell Baxi product and services to new installers that don’t currently know with Baxi.
- To encourage any potential customer to consider a future career installing ASHPs; to qualify their response and diarise future contact plan based on their response
- To advise interested parties on the journey to become fully competent ASHP installers, purchasing Baxi ASHPs via residential merchants
- Once installers have achieved Baxi certified status, to develop and be the key regular point of contact/ account manager, to identify new ASHP projects, gather key information, liaise with Pre-sales Technical team to provide basic design schematics and product selection
- To log all potential projects on CRM and communicate potential project orders out to key Merchant contacts
- To pro-actively call and log progress with potential customers using all forms of communications, via phone, email, face to face.
- All potential customers to be researched prior to contact details logged on CRM.
- Work in collaboration with Resi ASM’s, making contact, building rapport and relationship building.
- Organise BPEC and product training via Baxi Training Centres in conjunction with Baxi training centres.
- Keep up to date on industry legislation and product features, benefits and differences via other ASHP competitors
- Have a full understanding of pricing models offered by regional merchants
- Follow up and record progress on any designs generated by the pre-sales technical team and log on CRM database
About you:
We want to make sure you’re set up for success in our mission. To be successful in your application you’ll need:
- Experience of selling, negotiation and building new business
- Strong technical understanding and ability to communicate across key external and internal stakeholders
- A background with a renewable technology installer or manufacturer (desirable)
- Numerate; ability to turn data into information and action
- Ability to understand and interpret the market, products and services
- Excellent verbal and written communication skills.
- Experience in working within a sales or service provider team
- Research experience
- CRM knowledge
- Strong IT skills with the ability to analyse, absorb, reflect and respond to data information
What we offer:
Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.