Customer Service Advisor

Company Description

About Us:
At MyFirst, we're on a mission to make insurance hassle-free for young drivers. Our awesome farm-based site provides a relaxed and friendly atmosphere, fostering teamwork and growth. With a range of company activities, events, and a fantastic fire pit on-site, you'll love being a part of our MyFirst family.
 

Job Description

Join Our Fun & Friendly Customer Service Team!

Are you a natural problem-solver who loves helping people? Do you want to work in a lively, supportive team where your skills are valued and your hard work is rewarded? MyFirst Insurance is looking for a Customer Service Executive to join our growing team! If you’re friendly, full of energy, and great at chatting with people, this role is for you!

What’s in It for You?

• Work in a buzzing environment where no two days are the same.
• Enjoy performance-based bonuses and rewards for delivering exceptional customer experiences.
• Be part of a fun, dynamic team with loads of career growth opportunities.

What You’ll Be Doing:

• Answer calls, emails, and live chats – helping customers with their questions and insurance needs.
• Provide clear, friendly advice & support on customer policies.
• Solve problems quickly and efficiently – making every customer feel valued.
• Work closely with different teams to ensure customers have an amazing experience.
• Keep up to date with industry trends so you can provide the best advice.

What We’re Looking For:

• A people person who loves talking and helping others.
• A positive attitude and a willingness to learn – no experience needed!
• Someone who can stay calm and professional while handling customer queries.
• A great team player who thrives in a fast-paced environment.
• A good listener who can understand customer needs and find the best solutions.

Additional Information

Why You’ll Love Working with Us:

• Exciting Growth Opportunities: Learn new skills and progress in your career.
• Great Team Vibes: Work with an amazing team that supports and motivates each other.
• Fun Perks & Bonuses: Monthly incentives, company socials, and a relaxed office atmosphere.
• Amazing Workplace: Modern office with a company gym and chill-out areas.

If you’re looking for a job where you can have fun, help people, and build an amazing career, we’d love to hear from you! Apply now and join MyFirst Insurance today!