Key Account Manager

Role Description:

We’re looking for an experienced Key Account Manager to look after and grow a portfolio of foodservice and food manufacturing customers. You’ll play a key role in building strong relationships, keeping customers happy, and helping drive long-term growth for them and for us.

This is an office-based role with regular travel to visit customers. It’s an exciting opportunity to join the business during a period of growth and expansion, with customers remaining at the heart of everything we do.

Key Responsibilities:

• Manage and develop a customer base of key foodservice and food manufacturing accounts.
• Develop meaningful, lasting customer relationships that add value for both them and us.
• Understand customer goals, operations, and challenges to deliver solutions.
• Identify opportunities to expand business within existing and prospect accounts through innovation, collaboration, and category insight.
• Represent the business professionally at customer meetings, presentations, and industry events.
• Monitor and analyse sales performance, pricing, and profitability across your accounts.
• Support the delivery of business growth targets and commercial objectives.

The ideal candidate must have:

• At least 2 years’ experience in key or national account management, preferably within foodservice, food manufacturing, or FMCG sectors.
• Strong relationship-building, negotiation, and influencing skills.
• Commercially astute with experience managing account profitability and delivering growth targets.
• Excellent communication, presentation, and problem-solving abilities.
• Strong planning and organisational skills, with the ability to prioritise effectively and meet deadlines.

 Personal Attributes:

• Self-motivated, proactive, and results driven.
• Flexible and adaptable to meet changing business needs.
• Detail-oriented with a sense of accountability and ownership.
• Passionate about delivering exceptional results and exceeding expectations.
• A supportive team player who fosters collaboration and trust.

Working Hours:

• 40 hours per week Monday to Friday.
• Office based (hybrid working considered) travel expected for client visits.
  
  

Benefits:

• Company profit share scheme
• Car allowance
• Sales commission (up to 20% of salary per Anum)
• Free parking, within proximity to all major travel networks
• 31 days holiday, inclusive of bank holiday, increasing with service
• An extra day off for your birthday!
• Health cash plan, after 3 months – claim money back on essential healthcare such as dental and eye care, for you and your children.
• Employee Assistance Program
• Company pension scheme (4% employer contributions)
• Company paid events throughout the year.
• FREE pack of cheese every week
• Discounted staff cheese shop

If this sounds like it could be the role for you then please email HR@extonsfoods.com

Learn more about Extons Foods at https://www.extonsfoods.com/